Ex-chainstore means that the clothing was originally made for a major UK high street retailer who cancelled the order or over produced. The most common cause for cancellations is late delivery. We can then offer these products to our wholesale customers at a substantially lower price.
Store labels are removed, cut or blacked out in accordance to requirements of the chainstores. This is in order to protect the intellectual rights of the original high street chainstore and to prevent unauthorised store-returns. Labels are removed by the manufacturer or by ourselves before sale, however mistakes can happen and it is our customers' responsibility to ensure that all kimbles and original labels which can identify who the garment was made for are removed prior to sale! All items of clothing have labels with washing instructions and fabric content.
Goods that were originally made for chainstores or on-line retailers are supplied under strict condition that all labels and tags are removed before resale. This is the responsibility of the purchaser of goods whose name or company appears on the sales invoice.
When the garments are received into our warehouse, they are counted and checked by our Q.C. department, and then ratio packed ready for sale. This means that each pack has a variety of sizes/colours in proportion to the original count, so that every customer receives a fair share of the available stock.
Our website is updated with new lines at least twice week, and if you register as a newsletter subscriber, you will receive automatic updates on our new stocks, together with notifications of reductions and clearance.
We sell goods that were originally produced for Asos, Aware, Bay Trading, Debenhams, Dorothy Perkins, Evans, John Lewis, Jane Norman, Marks & Spencer, Miss Selfridge, Monsoon, New Look, Next, Per Una, Principles, River Island, (TU), Top Shop, Wallis and many more.
No. Where we have not listed the item as ex UK chainstore, they will be sold with labels (and tags where applicable).
This isn't the case with all of our stock. The stock can vary from line to line, sometimes the stock is made for a chainstore and then cancelled, or for over runs the factory will put a generic label in the garment not the actual chainstore label.
Our images are not copyright and you are allowed to use them for the purpose of reselling the items.
Please navigate to our Delivery costs page.
Our garments are brand new perfect Grade A stock
If any item has a fault, we will then exchange it free of charge or provide a credit note, or refund if the item is no longer available upon receipt of the faulty item.
There is no minimum order requirement. Styles are sold in ratio packs. You can purchase just one ratio pack of any style.
We do ship to most countries. Please refer to our Delivery information page.
Prices quoted are excluding VAT at the current rate of 20% on adult clothing. Any VAT applicable to your order is calculated and added at checkout.
If you are from an EU country, please add your VAT number when you create your account. You will need to email or telephone us so we can activate your account so VAT is not charged.
If you have not done this when you created your account please notify us and we will add your VAT number to your account and you will not be charged VAT.
SagePay for Credit/Debit online, Paypal, Cheque, Bank transfer, Credit/Debt card over the telephone. Goods will be shipped as soon as we receive cleared funds. If you are paying by card, it is very important that your card details match your billing address.
We endeavour to dispatch all orders within 24 hours. We send our goods to UK customers on a next day delivery service which means you should receive them before 6pm a day after dispatch. Please do not call chasing your orders on the day after dispatch.
They can vary from 4-12.